Shipping, Payments, and Returns

Shipping Options

LifeThemes Publishing ships from Dallas, Texas by the most common delivery services, including U.S. Mail, UPS, and FedEx. Both expedited and normal shipping options are available at checkout.

UPS logo   FedEx logo   U.S. Postal Service logo

Orders are normally fulfilled within two business days of its placement. In the unlikely event that an item is out-of-stock, we will notify you immediately and give you the option of placing the item on backorder or having a refund of your purchase.

For small orders (two pounds or less) we recommend using U.S. Postal Service Priority Mail (U.S. destinations only) for the best combination of cost and speedy delivery. The least costly option (but requiring longer delivery) is U.S. Postal media mail. Media mail is available only for shipments to U.S. addresses.

At checkout you will be provided with a variety of shipping options. Feel free to explore multiple options to find the most advantageous rate for your needs. The shipping fee includes a handling charge of $2.00 per packet or box.

Sales Tax

Shipments to destinations in Texas are charged a mandatory 6.25% sales tax both on items ordered and the cost of shipping. We cannot waive this fee through the automated online payment system. Texas churches and non-profits who are exempt from sales tax may prefer to place orders by email. We will reply with an invoice which omits the sales tax charge, along with a link to PayPal, where the invoice can be paid through a PayPal account or by credit card.

Payment Options

We accept Visa, Mastercard, American Express, and Discover, as well as payments through PayPal. We do not provide direct online transaction by personal check. But customers with a PayPal account may use it to pay by check. C.O.D. orders are not accepted.

All payment transactions are conducted through a secure PayPal portal, which will process both credit cards and payments from PayPal accounts.

Foreign transactions are conducted in U.S. dollars at the prevailing exchange rate on the day of the order. (Foreign transactions may incur a currency exchange fee from the customer's credit card company or bank. We cannot anticipate this fee or waive it.)

Visa logo Mastercard logo American Express logo Discover Card logo PayPal logo

All online credit card purchases are transacted through a secure web site certified by Verisign.

VeriSign logo

Return Policy

Once an order is properly fulfilled, returns for credit must be pre-approved by LifeThemes Publishing. Contact us by email to receive a return authorization and shipping instructions. In some cases a restocking fee may be required on returns. All returned items must be in resale condition.